COVID-19

Because of the pandemic caused by the spread of COVID-19, we want to inform you the measures we have taken to guarantee the safety of all the people that stay and work for and in our hotel:

  • WE TAKE THE TEMPERATURE OF ALL GUESTS AT CHECK-IN.
  • WE ASK OUR GUESTS DURING CHECK-IN IF THEY REQUIRE CLEANING SERVICE DURING THEIR STAY. SERVICE CANNOT BE OFFERED WHEN THE GUESTS ARE INSIDE THE ROOM.
  • WE REQUEST THE USE OF MASKS IN PUBLIC AREAS.
  • WE HAVE PLACED AN ACRYLIC SCREEN IN THE FRONT DESK THAT WORKS AS A PROTECTIVE BARRIER BETWEEN THE RECEPTIONISTS AND THE GUESTS.
  • ALL SPACES ARE DULY MARKED ON THE FLOOR TO RESPECT THE MINIMUM DISTANCE OF 1.5 METERS BETWEEN THE RECEPTIONISTS AND THE GUESTS, AS WELL AS BETWEEN THEM.
  • THE DELIVERY OF KEYS AND ENVELOPES, IF NEEDED, IS DONE THROUGH A PROPERLY SANITIZED ACRYLIC TRAY.
  • WE HAVE INCREASED THE FREQUENCY OF CLEANING AND DISINFECTION IN ALL AREAS, INCLUDING ALCOHOL DISINFECTION OF LIGHT KEYS, ELEVATORS, DOOR HANDLES, TELEPHONES, KEYBOARDS, ETC.
  • WE ENCOURAGE ALL OF OUR STAFF TO FREQUENTLY WASH THEIR HANDS.
  • WE HAVE A GREATER NUMBER OF GEL ALCOHOL DISPENSERS AVAILABLE TO GUESTS AND STAFF.
  • GLOVES ARE COMPULSORY FOR ALL CLEANING STAFF.